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Secure Shopping

Shop Online with Confidence

Fast Despatch

Fast, Nationwide Delivery

Competitive Prices

Test our Low Price Promise

Expert Advice

Contact us for expert advice.

Delivery and Returns

Here at DirectShopfittings, we understand the importance of having the correct business equipment in place when needed. As such, we endeavour to ensure that your orders are despatched without delay.

Wherever possible, we the will despatch the same working day on a “Next Working Day Service” from stock as standard.

If you have any specific delivery requirements, please do get in touch. We pride ourselves on meeting our customers needs.

Delivery Charges

Charges

Delivery charges are calculated on the overall weight of your order and will be illustrated during checkout. We believe this to be the fairest way to calculate delivery costs as this is how our carriers charge us.

Deliveries take place between the hours of 8am to 6pm Monday to Friday. We may charge a redelivery fee if no one is available on site to take delivery of the goods.

Please Note:

Certain items are subject to extra carriage costs direct from the manufacturer. In such cases, you will be contacted before your order is processed. Delivery charges to Islands, Highlands and remote areas are subject to quotation and may take longer. Your order will be held until additional delivery charges have been confirmed and agreed.

Failed Deliveries

A 25% restocking fee of the items value will be charged if delivery fails or if the product is returned and is not faulty. Please note that once an order has been placed and despatched the restocking fee will still apply.

Delivery does not include the removal of old units or disposal of packaging materials (pallet, wrapping etc…).

Collection and disposal of old units can be selected on a number of our products, in such cases where this service has been requested you must ensure that the items have been unplugged, disconnected, emptied and made ready for collection outside of the premises.

Estimated Delivery Times

We do our utmost to ensure that products are delivered to you on time and to the estimated delivery dates illustrated on our website. However, DirectShopfittings is not liable for any delays, howsoever caused.

Please do not book any fitters or installers of the equipment ordered until after the goods have been delivered and inspected by yourself. We will not take any responsibility for any costs incurred as a result of arranging this in advance of delivery.

Delivery Of Large Items

Generally, deliveries will be to kerbside ONLY unless prior arrangements have been made. The delivery person / driver may at his/her discretion assist with delivering the goods to a location within the premises. This is strictly at the customer sole risk.

For large items the chosen delivery address must be accessible by an 18 ton lorry. Delivery services that provide delivery into the premises it is the customers responsibility to ensure that the equipment will fit through any doors ways etc. Failure to disclose such information may result in extra costs being incurred by a failed/aborted delivery.

Damaged Delivery

When a product is delivered to you, the first thing you must do is inspect the goods for any damage.

Failure to check the goods and document any damage with the driver will result in a claim for damage being rejected.

Signing ‘unexamined’ is not acceptable. In the event that the driver will not wait for you to inspect the goods, please sign for as ‘Damaged’.

Once signed as damaged, you must report the damage in writing within 24 hours to make a claim.

Bespoke & Special Orders

When customised or bespoke goods are ordered we are unable to accept ANY returns. You are responsible for ordering suitable goods for your requirements. If however the goods are damaged, you may be able to make a claim against the manufacturer or supplier if you have inspected and signed the goods as damaged upon delivery.

No claims against damage will be accepted if you have signed for goods without indicating any damage.

Returns

Goods are not sold on a trial basis. Customers should check specifications and suitability before ordering.

DirectShopfittings does not warrant the suitability of goods for specific applications.

Goods supplied to you by special order, that are not listed in our catalogue or website may not be returned unless they are faulty or damaged on delivery.

Goods which have been incorrectly ordered or are unsuitable will only be accepted for return with prior approval from DirectShopfittings

Returned goods will only be accepted within 14 days of delivery if they are correctly packed in the original packaging, with original manuals and have not been used. A restocking charge of 25% will be levied on all such goods.

Goods may not be returned without prior authorisation and a Goods Return Authorisation number from DirectShopfittings.

Customers are responsible for returning goods, ensuring returned goods are suitably packed and obtaining necessary proof of delivery and receipt.

Get in Touch

DirectShopfittings Limited
Retford Enterprise Centre
Randall Way, Retford
Nottinghamshire
DN22 7GR
Tel: 01777 808 588

Delivery & Returns Policy 1
Delivery & Returns Policy 2

Registered in England & Wales: 0709 3649
VAT Registration Number: GB 312 9442 19

Display Equipment

Looking for a wide range of retail display equipment for your retail premises? DirectShopfittings offer the latest retail display items. From promotional dump bins, fashion mannequins and clothing rails to counter top displays.

Make your products stand out with relevant, affordable and fashionable display equipment. Increase your impulse sales and watch your profits grow. Many retail display equipment items are available direct from our stock with fast nationwide delivery.

Can’t see what you need? Please do get in touch. With our network of manufacturers and supply partners we can help.

Display Furniture

Looking for shop counters and display cases? We have a full range of retail display furniture including counters and display cases for convenience shops, gift shops, vape stores jewellers and more. With styles and designs to suit all budgets and retail environments.

Choose from a range of melamine faced timber counters, slatted gondolas and display tables or for added style and security, we also have a wide range of aluminium framed displays cabinets complete with locks and lighting for perfumes, gifts and gadgets.

Our full range of quality retail display furniture available to suit all budgets and applications. Can’t see what you need? Please do get in touch. With our network of manufacturers and supply partners we can help.

Fixtures & Fittings

Are you looking for flexible, affordable fixtures and fittings for your retail premises? You can choose from a full range of quality, cost effective shopfitting solutions and accessories to suit popular retail display solutions such as Slatwall, Gridwall, Chrome Wire, Twin Slot, Tube and Clamp and much more. All available for fast nationwide despatch from our central warehouse.

Can’t see what you need? Please do get in touch. With our network of manufacturers and supply partners we can help.

POS and Signage

Signage and Point of Sales solutions for retail, hospitality and corporate environments.

From simple menu holders through to multi-site, networked digital signage systems, DirectShopfittings can help with your point of sale signage requirements. Providing solutions for retailers throughout the UK, we can supply POS signage solutions to suit all budgets and applications.

Can’t see what you need? Please do get in touch. With our established network of manufacturers and supply partners we can find the right solution for your needs.

Retail Supplies

Your one-stop shop for retail supplies. With low prices, fast despatch and industry leading service, DirectShopfittings is your best choice supplier for retail supplies and equipment.

Whether you need daily consumables such as till rolls, thermal labels, or price labels or larger electronic equipment such as cash registers or credit card readers. Bringing you the best deals on the latest cash registers, weighing scales, thermal printers and more, DirectShopfittings are here to help you and your business save time and money. All available for fast nationwide despatch from our central warehouse.

Can’t see what you need? Please do get in touch. With our network of manufacturers and supply partners we can help.

Shop Shelving and Storage Racking

Working with independent retailers and shopfitters throughout the UK, DirectShopfittings are experts in retail shop shelving and store room racking solutions. With massive stocks available for fast nationwide delivery, we’re ideally placed to help you with your shopfitting requirements.

Whether you need additional shelves to add to your existing layout, or whether you have a multi-site roll out programme, DirectShopfittings can deliver the quality and service you need.

Can’t see what you need? Please do get in touch. With our established network of manufacturers and supply partners we can find the right solution for your needs.

Our Aim

“To be the UK’s leading distributor of quality, value for money retail equipment and shopfitting supplies, with outstanding customer service.”

About Us

DirectShopfittings was founded to provide the UK’s retailers with a comprehensive range of retail equipment and shopfitting supplies, offering value for money and excellent customer service.

With decades of experience within the retail leisure and hospitality industries, our network of suppliers, manufacturers and importers can help source the equipment you need for your business.

Contact us today.

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